Activation of services which are not subscribed and chanrging amount

Name of Complainant Chandra Sekhar Kandukuri
Date of ComplaintFebruary 13, 2021
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link
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Text of Complaint by Chandra Sekhar Kandukuri:

I have received a msg that hello, thank you for using vibwd2c_bp49v10, you have been charged for Rs.49 and SONGS  and charged Rs.20 on 09th Feb 2021…i haven’t activated any service so what’s the reason for charge and how can i understand in this code it’s charged for what ?? There is no customer care number of Vi where can we communicate proper with complaints…

Image Uploaded by Chandra Sekhar Kandukuri:

Activation of services which are not subscribed and chanrging amount

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