Activation of service without consent deducting 85/-

Name of Complainant Surbhi
Date of ComplaintDecember 12, 2018
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Surbhi:

Vodafone activated some DNLD _ NAZARA app or service on my phone and deducted INR85 from my balance without my knowledge.
When asked about the time of activation of these services, it was in midnight and surely the time I was not using my device . They are cheating the customers doing such tactics and such irresponsible behaviour by their customer care agents also.

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Activation of service without consent deducting 85/-

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