Activation of pack Rs 289

Name of Complainant T.P. Balakrishnan
Date of ComplaintNovember 26, 2018
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link
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Text of Complaint by T.P. Balakrishnan:

My Airtel prepaid mobile no is 9840265863 and the present pack is expiring today. I have balance of Rs 1317. So I had already requested them through email to activate the pack of Rs 289 which they themselves have announced under “my pack” but no reply was received so far.Also many times I tried by dialing *121# , their customer care and opting  pack for Rs 289  and confirming by no 1 .I received msg that the pack will be activated shortly every time but so far it was not done. Meanwhile I am receiving  frequent messages stating that my outgoing calls will be stopped from 27th Nov 2018 even though I have enough balance and the mobile number is also in active use

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Activation of pack Rs 289

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