Name of Complainant	Ramakrishna N.R.
Date of Complaint	July 3, 2021
Name(s) of companies complained against	Vodafone
Category of complaint	Internet Services
Permanent link of complaint	Right click to copy link
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Dear sir,

I have ordered IHMCL FASTAG through amazon on line on last week of December 2020 n I received the same on 26 Dec.2020. Also I have received a leaflet along with my FASTAG n asked me to submit the document like RC book photo, Email I’d, Received FASTAG photo, mobile no etc. Which I have submitted to the communication what’s up mobile no.+919558450739 IHMCL FASTAG. After a week I received a code no. By SMS on my mobile no. Saying to resend the same to whatup communication no n I did the same for Activation of my FASTAG. After a week I was communicated that there is some problem in activating so I will request for replacement. Nothing happens after that I was trying to communicate but no response. In the month of Feb 2021 I contacted the customer care of IHMCL n told them the full story n they took the complaint n given the complaint no which I was following till last week n every time I was told it is under process n will be done soon. Last week when I contacted I was told that since Amazon is not our vender we can’t do any thing n may complain to amazon customer care. Please let me know what I should do now?

Regards n hoping for an earlier reply.

Ramakrishna N.R.

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