Account debited but no services rendered.

Name of Complainant ASANDA MAGWAZA
Date of ComplaintMarch 28, 2024
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by ASANDA MAGWAZA:

I needed assistance with improving my credit score and Clearscore recommended Finwell Legal services. The last I heard of them was when a mandate was created on my bank with the agreement that I would get assistance with my credit. Zero assistance was given, yet money was withdrawn from my account. I did request to cancel the service just a week after the approval which way enough time for them to do so. I have been ignored despite countlessly asking what the cancellation procedure was.
Nobody answers the phone, no body calls you back, numerous mails and WhatsApp messages were sent. I have phoned my bank to reverse but Finwell put a block on this.

Image Uploaded by ASANDA MAGWAZA:

Account debited but no services rendered.

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