Account blocked without prior intimation and hence unable to return the delivered products

Name of Complainant Pooja Patre
Date of ComplaintMarch 1, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Pooja Patre:

Sir,

I was looking for return/replacements of a few products due to size and fit issue. Since I was unable to access my Flipkart account I called Flipkart CC to place a return request online for the same but they are also unable to do so. When I had registered the complaint for the same I got to know that my account is blocked permanently by Flipkart. I requested to unblock my account and return the products but every time they resolve the complaint with the same mail and did not provide any proper solution.
Why was I not being informed about this account block either before or after account block activity?
Please unblock my Flipkart account and refund my money.
PFA for the order details for which I want a refund.

Image Uploaded by Pooja Patre:

Account blocked without prior intimation and hence unable to return the delivered products

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