| Name of Complainant | |
| Date of Complaint | July 30, 2022 |
| Name(s) of companies complained against | Flipkart |
| Category of complaint | E-Com & Retail |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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My complaint is regarding the blocking of my account by Flipkart. My account has been blocked by Flipkart without prior intimation. After many complaints and raising of queries it was informed to me that there are unusually high Returns in my account to which the account is blocked.
It is to submit that the Returns in my account is in account of a mistake on the part of the seller or Flipkart. My reason for the return was only due to incorrect products, expiry products, damaged products and similar. Also whenever the return was requested at the Flipkart it was supported by proper evidence as per their policy, i.e., they require a photo of items, also their investigation team does the investigation related to return which after being satisfied by the team was returned. I have been using my Flipkart account for more than three years. Also there is a wallet balance of more than Rs 3000 in my account. Multiple times the complaint is raised at Flipkart support through calls as also email but no solution received till date.I thus request your forum to intervene in the same and get my account unblocked with all the benefits.
