Account blocked on Flipkart

Name of Complainant Shruti
Date of ComplaintJune 20, 2022
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Shruti:

My complaint is regarding the blocking of my account by Flipkart. My account has been blocked by Flipkart without by prior intimation. After many complaints and raising of queries it was informed to me that there are unusual high Returns in my account die to which the account is blocked.

It is to submit that the Returns in my account is in account of mistake on the part of seller or Flipkart. My reason for return was only due to incorrect products, expiry product, damaged products and like. Also whenever the return was requested at the Flipkart it was supported by proper evidence as per their policy, i.e., they require photo of items, also their investigation team does the investigation related to return which after being satisfied by the team was returned.
I am using my Flipkart account since more than three year. Also there is wallet balance of more than Rs 3000 in my account. Multiple times the complaint is raised at Flipkart support through calls as also email but no solution received till date.

I thus request your forum to intervene in the same and get my account unblock with all the benefits.

Image Uploaded by Shruti:

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