Accidentaly recharged wrong number instead of my actual number, also i have attached the email which i send to customercare@vodafoneidea.com, but they are saying, there is no option, please rake it as a high risk for common people

Name of Complainant Sheik
Date of ComplaintNovember 22, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Sheik:

  I have accidently recharged wrong number today 00.41AM for Rs.599, I have chased your customer care, they advised me to send the email with details of rechage.
                  I have tried the wrongly recharged number , but ivr says it is not available.i have recharged again to my number now for Rs.599 at 10.58Am. So please extend my validity for 6 months instead of actual 3 months. I have attached the details below,
Please kindly send me the acknowledgement.
Wrongly recharged number: 7867947984
Actual my Number :               7867947384
Image 1: wrongly recharged detail
Image 2: Actual my number
  • But they are not accepting my request

Image Uploaded by Sheik:

Accidentaly recharged wrong number instead of my actual number, also i have attached the email which i send to customercare@vodafoneidea.com, but they are saying, there is no option, please rake it as a high risk for common people

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