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Ac servicing not done properly [RESOLVED]

Name of Complainant Sana riyaz
Date of ComplaintJune 8, 2023
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link
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Text of Complaint by Sana riyaz:

My ac servicing was done on 12th may 2023 with complaints of ice problem, water leaking and no cut. Display showing E1, E2 errors.(Service Request No. 23051133973).
Even after service there are still ice and water leaking problem, And no cut in ac etc. I am continuously doing multiple calls to the engineer (Mohammad Adnan Ansari Mob No. 097586 72003) to fix the issues but no response.
Dear voltas please look into the matter and provide solutions to the needful.
I’m also attaching herewith the ice coming out of my ac and a water leaking video

Image Uploaded by Sana riyaz:

2 thoughts on “Ac servicing not done properly [RESOLVED]

  1. Dear Sana,

    Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest.

    Regards,
    Voltas Online Team

  2. Dear Sana,

    We hope your issue has been resolved. Please let us know if there is anything else we can help you with.

    Regards,
    Voltas Online Team

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