About the money debited but not credited to the beneficiary account

Name of Complainant Mohd Azlan
Date of ComplaintFebruary 23, 2023
Name(s) of companies complained against
Category of complaint Banking
Permanent link of complaint Right click to copy link
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Text of Complaint by Mohd Azlan:

Made a transaction of 500.00 rupees on15/02/23 to my friend bank of baroda account through Paytm by my Kotak Mahindra account but the amount yet not credited to the beneficiary account . Amount yet not refunded according to the RBI guidelines if the payment delay then 100 rupees per day as compensation will be given.

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