About Network issue on Voice and data, and adding latepayment fee for there dealy in response

Name of Complainant Suriya
Date of ComplaintMay 14, 2019
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link
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Text of Complaint by Suriya:

on attached mail you can see , what kind of service response they giving , my issue still not resolved and they claim that they have fixed and contacted me on this, and they looting customer like me by adding late payment fee .
if we not making payment late payment add to our bill , in same case when they not fixing the issue and keep closing the my complain , in this case I wan rebate from company to me for all there dealy , I don’t know what kind of job there management doing . worst service from Airtel . I want rebate amount ASAP without any delay on my all 4 number.

On Mon, May 13, 2019 at 1:24 PM சூரியா ரா <suriyanarayananr@gmail.com> wrote:

Nodal Team,

I really don’t you if you guys read the mail or not, the number which is not in your network service , how you going to fix that number.

adding number below for you info again and again along with affected location address
9900966029
8088753649
9343898582
9379333708
+++++++++++++++++++++++++++++++++++++++++++++++++

Flat no. 243, 1st floor, B-Block, Mahaveer Orchids,
Rayasandra, near Notre Dame Academy, Bengaluru-560 099

# 8, Suriya Nivas, Rajeev Nagar, Defence Colony,
Opp KSRP Camp, Amrita College Road
Huskur, Post Bangalore – 560099

first kindly send me rebate amount to make the payment .

Note: for your dealy in response you can’t add late fee to my billing and that amount is not rebate amount also.

Thanks
Suriya
9886266029

On Mon, May 13, 2019 at 1:06 PM nodal southabts <nodal.southabts@in.airtel.com> wrote:

Dear Suriya,

Warm greetings from Airtel!

I am Kiruthika, your Airtel experience advisor.

I am writing in response to your email expressing concern over network issue for your Airtel mobile number 9886266029 and others.

I regret for the inconvenience caused to you.

Thank you for sharing the concern. We are looking into the matter and will get back to you at the earliest.

Thank you for your cooperation.

Best Regards,
Kiruthika Thangaraju
Advisor : Customer Experience
Bharti Airtel Ltd.

Image Uploaded by Suriya:

About Network issue on Voice and data, and adding latepayment fee for there dealy in response

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