About my prepaid account

Name of Complainant Mounica
Date of ComplaintOctober 31, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Mounica:

I installed Airtel broadband at my home. It was a prepaid account. I paid for 6months at once. I never asked them to extend their service. I sent many emails to disconnect the broadband connection. Now, Airtel services says that there’s a due amount to be paid. I get more than 3calls a day saying that I need to pay so and so amount which is very annoying. My question is why do I have to pay the due when I requested them to disconnect and never asked them to extend the service. I did not opt for postpaid service for the very same reason

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About my prepaid account

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