| Name of Complainant | |
| Date of Complaint | January 1, 2022 |
| Name(s) of companies complained against | Indiabulls dhani |
| Category of complaint | Cyber Crime |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Unnecessary nach presented to my account. I paid their dues but still it’s not updated and they keep presenting nach to my account and my one freedom card is also inactive for what they charged twice last month and this month I paid their charge of 499 on 28th of December and again they presented on 30 th againand still the amount is showing due in my account. Unable to contact their customer care even after unlimited trial. I have written them more than 100 mails still they reply in copy paste format. They have been cheating thousands of people where is the law and order?Government has already stabbed us by putting lockdown and encouraging such companies to loot common people by taking no action for such type of financial crime.
Image Uploaded by Rohini Rana:
Even I am facing exactly the same issue. I have made all the payments and due charges everything, still it shows due charges in app, presenting ECS in account and deducting money. I have sent more than 50 emails, but most of the time no response and whenever replies, replies with same copy paste format. Not answering on customer care number. Because of them my CIBIL score also impacted. Don’t know what to do. Where to complaint.
Make a police complaint and go to the consumer court against dhani
Dear Rohini Rana,
Your concerns/queries are on our priority list. Kindly DM us via m.me/dhaniapp or leave your number at support@dhani.com. We’ll get back to you right away! You can also choose to call us at 0124 – 6165722 anytime between 8 AM & 8 PM.
Thanks & Regards,
Neha, Team Dhani.
HAVE ALREADY GIVEN A WRITTEN APPLICATION FOR CLOSING MY DHANI ACCOUNT PERMANENTLY ON 17/JUNE/2021, TILL DATE THIS INDIABULLS DHANI COMPANY IS CHARGING MY ACCOUNT WHICH IS AFFECTING MY CIBIL SCORE.HAVE NOT USED THEIR SERVICES SINCE MAY 2021.TODAY I.E ON 7/JAN/2022 I RECEIVED A TEXT MESSAGE ABOUT SOME PENDING AMOUNT FROM DHANI,TO WHICH I HAVE NOT EVEN USED THERE SERVICES. THIS IS CHEATING WITH THE CUSTOMERS TRUST AND ADDING UNNECESSARY CHARGES TO THE CUSTOMERS ACCOUNT EVEN WITHOUT THEIR KNOWLEDGE OR CONCENT. REQUEST THE CONSUMER COURT TO TAKE SOME ACTION AGAINST THESE FRAUDSTER FROM LOOTING THE CUSTOMERS.ALSO REQUEST ROLL BACK OF ALL THE CHARGES AND THE CIBIL SCORE WHICH HAS BEEN AFFECTED SHOULD BE CORRECTED BY PROVIDING A WRITTEN CONFIRMATION FROM THE CIBIL DEPARTMENT STATING THE REASON FOR MY DECREASE IN THE CIBIL SCORE.