About Call Charges Of WestBengal And Kolkata Circle In Vodafone

Name of Complainant Ujjwal Sarkar
Date of ComplaintNovember 5, 2018
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link
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Text of Complaint by Ujjwal Sarkar:

Dear Sir / Mam ,

I Am Ujjwal Sarkar A Permanent And Registered User Vodafone Network And Of Your Service. Many Time I Am Happy to Use Your Network And Services. I Recharged My Mobile With 199/- Rs,  Every Month. But One Time I Recharge My Mobile No With 35/- Rs, Due To Some Of My Problem. After The Recharge I Know That What Should Be I Received ( 100-Mb Internet, 26/- Talk Time, And 2.5 p/Sec ).  Now Call Charge Does Not Match With Call Rate, So I Was Contact Vodafone Customer Care As 198, There A Lady Told Me That I Have Not Recharge Any Roaming Pack And That Reason Call Charge Does Not Same As Call Rate. She Also Told Me That A Roaming Charge Have To Chargeable Between WestBengal And Kolkata Circle, That I Was Shocked!!. Why Is This Possible??

 

Please Do The Needful..

That Lady Name Is – Ratna Mondal

Calling Time To CC – 02:42 PM , 05-11-2018

Calling To –  198

Calling From – 9832746418

So I Am Requesting You To Update Your Employees Properly , That The Public Harassment Will Be Not A Issue For Later.

 

Thanking You

Ujjwal Sarkar

Contact – 9832746418

Image Uploaded by Ujjwal Sarkar:

About Call Charges Of WestBengal And Kolkata Circle In Vodafone

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