A sofa Purchase on Flipkart – which was delivered damaged on arrival

Name of Complainant Vijayakumar
Date of ComplaintJuly 18, 2022
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Vijayakumar:

I ordered a sofa on Flipkart – Bharat Lifestyle Lexus Fabric 3 Seater Sofa (Finish Color – Dark Grey, DIY(Do-It-Yourself)) – It was delivered Damaged. The package is damaged and the sofa material is torn as well.I immediately asked for a replacement. but still the product is lying in my home, without replacment. Flipkart just rejected my replacment request twice..

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