6 months advance taken for airtel fibernet new connection on 05.09.2020 with promise to install within 3 days. Still waiting for response.

Name of Complainant Rahul Mishra
Date of ComplaintSeptember 13, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Rahul Mishra:

Made online application for airtel X stream Fiber. A representative from company namely ashish (Mob. No. 9717995478 & 9695678031) contacted on 05.09.2020 and prompted me to pay 6 months advance as booking amount to claim wifi router worth 2000/- absolutely free. I made online payment of Rs 6543/- to airtel vide txn id 905858760. Application no. 05322015091. I was assured that connection shall be installed within 3 days. However I m still waiting and the technician now informs that installation cannot be done because boxes are still to be laid down. Kindly resolve the issue.

Image Uploaded by Rahul Mishra:

6 months advance taken for airtel fibernet new connection on 05.09.2020 with promise to install within 3 days. Still waiting for response.

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