| Name of Complainant | |
| Date of Complaint | September 1, 2024 |
| Name(s) of companies complained against | 1xbet |
| Category of complaint | Miscellaneous |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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5000 deposit on 01/08/24
Today it has been 27 days but the money has not been credited to 1xbet account, call customer support on dialy, call after 24 hrs, still in processing, 27 days. It was done but no action was taken from costumer support nor was the problem solved.
Hello!
We sincerely apologize for the delay with your deposit. Usually, the deposit is credited within an hour, but in some cases, due to the load on the payment system or the bank, the process can take up to a few days.
We recommend contacting support through your account on the 1xbet website or in the app if you haven’t done so already. Please provide all the details of your payment to help us resolve your issue more quickly.
We appreciate your patience and are ready to assist you. Thank you for staying with us.
Best regards,
The 1xbet Team