Name of Complainant	Swarnendu Saha
Date of Complaint	May 25, 2020
Name(s) of companies complained against	Airtel
Category of complaint	Internet Services
Permanent link of complaint	Right click to copy link
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This is highly disappointing that my 4g sim with number 9038670113 was working perfectly fine till 22nd May (two days after the cycloan Amphan) but stopped working thereafter with a sign showing invalid sim. I waited for network coverage as I thought the service was interrupted due to the aftereffect of the cycloan but that was not the case. I tried inserting the sim in another smartphone thinking that its the problem of my handset but it did not work in that phone either. Thereafter i tried inserting it in a normal keypad phone and was astonished to see that it’s working absolutely alright with full network coverage. I feel my sim card’s capacity has been tampered on purpose by airtel so that i change the sim to buy a new one. I would also like to add that this is the second time I am facing this issue, I have already changed my sim once due to the same issue. I hold airtel solely responsible for this problem and demand a solution for the same, this cannot go on, it takes quite a fair amount to buy a new sim and I am not willing to pay that amount twice in a year because my airtel sim suddenly became non-functional overnight. Do look into the matter and reply as soon as possible before I take this matter to the higher Authorities or even worse, the social media

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