20000 of my card amount has been taken by agoda but doesn’t show any booking

Name of Complainant	Issath
Date of Complaint	August 8, 2021
Name(s) of companies complained against	Agoda
Category of complaint	Tours & Travels
Permanent link of complaint	Right click to copy link
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Text of Complaint by Issath:

I have booked a resort but my amount was deducted from credit card but the booking doesn’t show up and they asking me to book again

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Consumer Complaints Court