| Name of Complainant | |
| Date of Complaint | June 22, 2025 |
| Name(s) of companies complained against | 1xbet |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
      |
|
1xbet trying to scam. I deposited 80,000 pkr and when I was trying to withdraw my funds they are rejecting my withdraw request and saying provide you personal Documents. When I am trying to provide them the personal documents they are saying upload uncompressed documents etc etc and I uploaded that too and attached documents file but now they are saying all messages from you will be ignored. What is this behaviour??
Image Uploaded by Zafar Iqbal:
Dear customer,
Thank you for contacting us. We understand that the situation that has arisen requires careful consideration, and we are ready to assist you in resolving this issue.
We would like to note that in case of violation of the rules of our bookmaker and blocking of the account, a refund is possible only for the amount of the initial deposit. Winnings received as a result of violations, unfortunately, are not subject to return. We adhere to strict rules and conditions to ensure fairness and security for all our customers.
For more detailed information and a prompt solution to your problem, we strongly recommend that you contact our technical support. This can be done through our official website 1xbet or mobile application. Our specialists are ready to answer all your questions and provide the necessary assistance.
Your cooperation and patience will help us to sort out the situation faster and more effectively. We highly appreciate your trust and hope for a quick resolution of the issues that have arisen.
Sincerely,
1xbet Support Team