| Name of Complainant | |
| Date of Complaint | October 21, 2025 |
| Name(s) of companies complained against | 1xbet |
| Category of complaint | Cyber Crime |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
      |
|
Name: Alan George
1xBet ID: 134078091
I’ve been using 1xBet for more than six years, but over the past few months, I’ve faced a lot of serious issues with their platform.
About a month ago, my 1xBet account was blocked. They informed me that it was due to “gambling addiction.” I’m not even a full-time gambler — I rarely place bets. Still, they blocked my account and asked for several personal documents. After around 30 days, my account was finally unblocked.
Last month, I deposited ₹10,004.35 through my friend’s credit card. Soon after, my transactions were blocked, and I couldn’t place bets or withdraw my money. They asked me to contact their security department, so I did. But their response was unreasonable — they demanded photos of all the credit cards I’ve ever used to deposit on their platform.
The problem is, I only have access to the last card I used — I dismantled the others a long time ago. I tried explaining this, but they refused to listen and kept insisting on all the card photos. I begged them to at least let me withdraw my money. I even told them they could permanently block my account afterward if they wanted. Still, they ignored my emails and never helped.
I offered to provide any personal information they needed for verification, but they didn’t care.
So, to anyone reading this — please be careful. Do not deposit your money on 1xBet. They might never let you withdraw it, and dealing with them can cause a lot of stress and mental trauma.
Hello! This request may be a security requirement to prevent the transfer or purchase of accounts to anyone due to suspicion or other reasons. If any document is required for verification, please provide it.
Sincerely,
The 1xbet Team