| Name of Complainant | |
| Date of Complaint | April 7, 2025 |
| Name(s) of companies complained against | 1xbet |
| Category of complaint | Corruption |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I withdraw 5000 but not given. Later I deposit 2000 and 1000 but not given.
Image Uploaded by DHRUBA MANDAL:
Good day!
We understand your concern. Unfortunately, at the moment there are technical difficulties with the payment system due to heavy system congestion during the Indian Premier League, so the payment processing time has now been increased and all requests are processed in the order of the queue a little longer. In some cases, this time may increase to 14 banking days.
We apologize for the inconvenience and would be very grateful if you contact us by email info-ind@1xbet-team.com with all the details of the transfer and wait a little longer for the issue to be resolved in the order of the queue. Our payment department specialists are already working on your requests.
Best regards,
1xbet Team