| Name of Complainant | |
| Date of Complaint | May 10, 2025 |
| Name(s) of companies complained against | 1xbet |
| Category of complaint | Cyber Crime |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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My 87000 inr has been scammed by 1x bet India and i never received the amount in my bank account and instead they gave me fake utr which my bank also confirmed.Player ID: 885453857
problem with withdrawal
Amount of money:42000,45000 inr
payment system:E wallet
Date and time: 10/04/2025 / 12:44 and 10/04/2025 / 11:57
Screenshots of transaction: https://x.com/messages/media/1914574947948880260
Hello!
We sincerely apologize for the delay in processing your withdrawal. Typically, this process takes no more than an hour, but in rare instances, due to the heavy load on the payment system or the bank, it may take several days. If there are technical issues on the payment system’s side, the delay could be even longer. However, a month is an unusually long time. There may have been an error with the payment system.
To expedite the resolution of your issue, we recommend contacting our support team through your personal account on the 1xBet website or via our mobile app. Please provide all the necessary details regarding your withdrawal request so that we can resolve your issue as quickly as possible.
We appreciate your patience and are ready to provide all the assistance you need. Thank you for choosing us.
Sincerely,
The 1xBet Team