| Name of Complainant | |
| Date of Complaint | April 22, 2025 |
| Name(s) of companies complained against | 1xbet |
| Category of complaint | Cyber Crime |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I have deposited 22000 rupees on 1xbet wallet on 21 March and it’s been almost a month i haven’t received it on my 1xbet wallet though the money have been deducted from my bank, also I have submitted all the necessary documents proving that the money has been deducted and I was waiting for an update till now however today my account got blocked and when I ask for the reason the customer email reply said that I voluntarily blocked it due to gambling addiction when I haven’t raised any request for blocking of my account and now they are asking for a medical documents which states I am not addicted to gambling, all this days i have been expecting for my money to be given back but now 1xbet have totally blocked me off, whoever read this long texts, please don’t even go bet on 1xbet and use other betting sites
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Yes, we are against addiction. Our site exists for entertainment and relaxation. There is a measure for everything. To unblock your account, please send a medical document confirming the absence of addiction along with your ID to our official email block@1xbet-team.com or via chat on the site or in the 1xBet application.
Thank you for your cooperation!