| Name of Complainant | |
| Date of Complaint | April 11, 2024 |
| Name(s) of companies complained against | 1xbet |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I deposit 500rs around 2:26 PM IST 11th April on 1xBet through PhonePay (UPI Fast transaction). The 500rs amount is not credited to my account yet.
Image Uploaded by Rakesh Kumar Nayak:
Dear Rakesh Kumar Nayak, My name is Alex, and I’m in charge of your case.
Thank you for reaching out to us. Our aim priority is resolving this situation efficiently.
To assist in reviewing your transaction, we kindly request your gaming ID.
Having this information will allow us to look over the transaction efficiently. Once we receive the necessary data, we will pass them to our Security Team so they will promptly review your case.
We look forward to resolving this matter for you.
Best regards,
Alex, the 1xBet Team