| Name of Complainant | |
| Date of Complaint | December 19, 2024 |
| Name(s) of companies complained against | 1xbet |
| Category of complaint | Cyber Crime |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Hello sir my name his:- raghunath panmude
Gaming I’d:-953585377
Gaming I’d amount:-353131₹
Sir this is my all details and your 1x bet company was not giving me my amount and your 1x bet company was not responding me Frome 15 days and
40 days before your 1x bet company was strictions on my account and there told me to contact to security department and your security department was told me send documents and I’m sended all documents to your security department and your security was not responding me I kindly request you sir please solve my problem I’m giving you 1 week time your not solving my problem otherwise I will case on your 1x bet company on cyber crime
Dear Customer,
Thank you for your contact and we apologize for the inconvenience caused. We understand that your time is valuable and appreciate your patience.
Our support team works around the clock to provide timely and quality assistance to all our customers. Usually the first response to your request takes no more than 5 minutes. However, during busy periods or when technical difficulties arise, this time may increase. We apologize for any delays and assure you that we are working hard to ensure that there are as few incidents as possible.
To resolve your issue more quickly and efficiently, our technicians will need a little more information, such as your unique identification number (ID). Please send this data to our support email or through the player’s personal account on the 1xbet platform website. This will help us quickly identify your account and understand the situation.
We sincerely hope that we can promptly resolve your issue and improve your experience using our platform. Your satisfaction and trust are very important to us and we will do our best to earn it back.
Thank you again for your patience and understanding. We strive to provide our clients with a high level of service and are always ready to help in any situation.
Sincerely,
1xbet support team