has responded to this post


Name of Complainant Jack
Date of ComplaintMay 7, 2024
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Jack:

my gaming id 561812469
I can’t withdrew money when i try to go withdrew showing only i can withdrew in cash
When i go withdrew in cash there was no cash option cash totally disable
i try to go contract security department i send them email 7 days they are not reply

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  1. Dear Customer, we apologize for any inconvenience caused by the delay. Please note that the maximum withdrawal processing time is within 7 business days, excluding weekends. The actual processing time may vary depending on the bank method used.

    If you haven’t already, we kindly request you to submit your request through your player account on the 1xBet platform website. Your cooperation is greatly appreciated.

    Thank you for your patience and understanding. We value your continued support and are committed to assisting you further.

    Warm regards,
    1xBet Team

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