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16 days of Deposited amount but still not credited yet

Name of Complainant Bharath
Date of ComplaintApril 16, 2024
Name(s) of companies complained against
Category of complaint Banking
Permanent link of complaint Right click to copy link
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Text of Complaint by Bharath:

I have deposited amount to 1xbet but still they have not credited yet. Their payment team keeps on saying they were checking on it. This is an indirect way of looting the money.

Image Uploaded by Bharath:

16 days of Deposited amount but still not credited yet

One thought on “16 days of Deposited amount but still not credited yet

  1. Dear Bharath, My name is Alex, and I’m in charge of your case.

    Thank you for reaching out to us. Our aim priority is resolving this situation efficiently.

    To assist in reviewing your transaction, we kindly request the following details:
    1. Your gaming ID:
    2. Date and time of the transaction:
    3. Amount of the transaction:
    4.Payment system, that was used:
    5. Screenshot of the transaction:

    Also, if you have already contacted our Support Team, we would like you to provide us with the screenshots of your correspondence and their final answer.
    Having this information will allow us to look over the transaction efficiently. Once we receive the necessary data, we will pass them to our Security Team so they will promptly review your case.

    We look forward to resolving this matter for you.

    Best regards,

    Alex, the 1xBet Team

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