*121*51# Airtel Number is misleading with some options and recharging with different package

Name of Complainant Venumula Nishanth Reddy
Date of ComplaintJanuary 30, 2019
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Venumula Nishanth Reddy:

Dial *121*51# and recharged with rupees 145 package, but it activated 199 package for 28 days.  I called customer care and reported the same issue. I don’t have 199 option in the menu itself and how can I recharge with 199?
The customer care guys are not bothered about the issue in their system and not even responding to customer issues. Really bad

Image Uploaded by Venumula Nishanth Reddy:

*121*51# Airtel Number is misleading with some options and recharging with different package

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