Fraud delivery of defective Laptop

Name of Complainant Versha Agrawal
Date of ComplaintOctober 11, 2017
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link
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Text of Complaint by Versha Agrawal:

Hello Sir/ma’am,

I have ordered Dell inspiron i3 laptop from flipkart on 22nd September and as it was defective so I have raised request for replacement within 10 days as per the policy. But they have canceled my request with no reason.After that I had so may follow ups with customer care but neither they have sent any technician for issue resolution nor the product is replaced. Today on 11th Oct,I have recieved a mail saying that “technician visit has arranged and issue is resolved and 10 days replacement policy is void”.

I did not get any resolution,still having defective product with me. I need solution as soon as possible

Image Uploaded by Versha Agrawal:

Fraud delivery of defective Laptop

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