| Name of Complainant | |
| Date of Complaint | April 3, 2021 |
| Name(s) of companies complained against | Zoomcar |
| Category of complaint | Automobiles |
| Permanent link of complaint | Right click to copy link |
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I booked zoomcar for the first time on 20th of August 2020 it was a successful trip no pending amount nothing as I had followed all the terms and conditions mentioned.. As a part of booking they had taken Rs.999 refundable amount while payment which I had paid. After the completion of trip when called them they mentioned it would be credited to my account within 30 days which I agreed before completion of 30 days I did another booking with them on 5th August 2020 and paid Rs.5075 as a part of booking just the evening before my trip they called and mentioned I Could not get the vehicle due to some technical issues and will get refund of that amount withing 30 days which I was fine with. Now its been over 6 months neither they are responding to my emails nor their calling number is available. So now my Rs.6074 is pending with them without any source of contact with Zoomcar.
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