Zoomcar not refunding owed amount

Name of Complainant Nishad
Date of ComplaintMarch 30, 2021
Name(s) of companies complained against
Category of complaint Automobiles
Permanent link of complaint Right click to copy link
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Text of Complaint by Nishad:

 
I have reached out to zoomcar Customer support multiple times for two pending refunds
OrderID: JPS6N4MBG  
Amount: 2499
pending since Nov 21
 
And Order Id :JPS6NFBXK
Amount: 447
Pending since Dec 14

I have been chasing your customer support, which is notoriously useless in solving any single query other than saying it will be refunded in the next 5 days since the past 3 months, to no avail.

I also have sent multiple emails with zero response. I do not have the time or patience to follow up anymore and hence I believe reaching out to comsumer court

Image Uploaded by Nishad:

Zoomcar not refunding owed amount

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