Zoomcar not refunding money

Name of Complainant Snehajit Mitra
Date of ComplaintFebruary 6, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Snehajit Mitra:

On 26th January 2022, I booked a car from zoomcar as home delivery and pickup and the timing was 09:30a.m to 08:30p.m but the car was not delivered to me and my payments got debited from my account. And after calling several times to zoomcar customer care, they are telling that a call back from refund team will come within 24hours but till now no callback came and not got the refund also.

Image Uploaded by Snehajit Mitra:

Zoomcar not refunding money

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