Zoomcar Complaint: Refund not given past promised date

Name of Complainant Shoaib Razzak Khan
Date of ComplaintApril 19, 2019
Name(s) of companies complained against
Category of complaint Automobiles
Permanent link of complaint Right click to copy link
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Text of Complaint by Shoaib Razzak Khan:

I had booked a zoomcar on 31/03/2019 for 09:30 pm and i was charged 5386 for the same which i paid through my debit card, and then they were unable to verify my driving license on time due to which I had to cancel the booking and i was promised a full refund of 5386 and by 16/04/2019, being the last date of refund, and i tried calling their customer care which is never reachable, also they are not replying to my mails and still haven’t provided me with my refund. Booking I.D – JPS6B7VLT

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Zoomcar Complaint: Refund not given past promised date

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