Zoomcar: Car booked- Not delivered for pickup, but closed the trip as completed.

Name of Complainant Kalyan Karri
Date of ComplaintMay 20, 2022
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link
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Text of Complaint by Kalyan Karri:

I have booked the car on 14th, May 2022 for 1day. However ther is no car provided to me on time. I have immediately called to customer service they even could provide me the car to my location. I asked to cancel the car booking and get me the refund. The customer service guy who spoke to me on 14th may, 2022 night said the booking got cancelled and i will surely get the refund with additional compensation. But later day the car booking started and closed automatically saying you booking was completed.

Image Uploaded by Kalyan Karri:

Zoomcar: Car booked- Not delivered for pickup, but closed the trip as completed.

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