| Name of Complainant | |
| Date of Complaint | January 19, 2023 |
| Name(s) of companies complained against | Zoom car india pvt ltd |
| Category of complaint | Tours & Travels |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I have booked zoom car on jan 4th for morning 5 AM and after reaching the pick up point car was not available and after waiting for long time they assigned another which was not in proper condition. I have waited till 7:30 AM on 4th Jan and re booked another car for 9 AM and again the issue was same after reaching the pick up point car was not available. I spoke to customer care and booked another car which was 5 KMS away from pick up location. And the provided car was not in good condition. i have filled the petrol of 1000rs and returned back the brake down car. Now again they asssigned me another car of 8 KMS away. i have completed all the checks and completed my trip and dropped the car in good condition. After the Full and Final settlement also zoom car harassing me for extra bill.
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