Yoga mat from Upyoga undelivered and no response from their side.

Name of Complainant Misbah A
Date of ComplaintOctober 15, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Misbah A:

I bought a yoga mat online from Upyoga on 16 September 2021. Shiprocket sent me a mail that the mat is to be delivered. But it did not reach me or the delivery agent did not call me. I received a call from Upyoga twice to reschedule the delivery. But still it did not reach me.
I have sent about 8 emails and messages asking for a refund if they are not delivering my yoga mat. But no response from their side. I wish to lodge a legal complaint against Upyoga for my refund.
Thank you.

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