YES Bank Credit Card Services

Name of Complainant Dharmesh Rathod
Date of ComplaintAugust 22, 2023
Name(s) of companies complained against
Category of complaint Banking
Permanent link of complaint Right click to copy link
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Text of Complaint by Dharmesh Rathod:

I am using YES Bank credit card from nearby 5 Years, also i am supposed to be prime customer of YES Bank. Also I have market share of yes bank from nearby 4 years.
I have supported YES bank by all way as a Customer.
But, YES bank might not udenrstand the value of customer.
The Schene was that, YES bank didnt intimate me about my balance due of credit card by a message, mail , call or any other way and they diretly charge me nearby 5000 INR extra on above my balance amount 2000 INR. I has to pay total 6000 INR. It means that, yes bank charge me nearby 200% extra on my balance due. I m fully unaware about my balance due and it was possible due to transcation fail only. YES bank supposed to intimate us about balance due.
i raised complaint officially by call but didnt get solution till yet.

Image Uploaded by Dharmesh Rathod:

YES Bank Credit Card Services

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