| Name of Complainant | |
| Date of Complaint | April 18, 2021 |
| Name(s) of companies complained against | Yatra.com |
| Category of complaint | Airlines |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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i had booked indiGo flights last year, but they got cancelled because of the lockdown, and IndiGo says they have already paid the amount to yatra.com and when i checked yatra.com i could not even find where to claim my refund, they are saying go to this page, that page, i tried everything, tried to call them, have emailed them so many times, but its just never ending loop of web pages, and it has been a full year, and i still haven’t got anything from yatra.com now i am just looking to sue yatra.com because this is complete fraud and cheating with consumers.
Image Uploaded by Kartavya Rana:
Hi, Greetings from Yatra.com! We regret the inconvenience caused. We request you to kindly share your Yatra booking reference number and registered email id to enable us to assist you. Thank you
I advice to never book a International Air India flight from Yatra.com. I booked my flight from Delhi to Sydney my Yatra booking reference number was 2811210013721, the flight was scheduled from on 7.12.2021. After getting to the air port, Air India cancelled my flight, when I asked for a return, they told me to contact yatra.com. Despite contacting them so many times, writing them multiple mails, I still have not got my refund.
Please beware of these corrupt people and company.
It has been more than 4 months since I am waiting for my refund of international flight booked through yatra.com.
Initially it was told to me to wait for 45-60 business days, now its been more than 4 months. Who is responsible for this delay. I can’t see yatra.com making any effort to get money back from airline or they must had received money back from the airline and now not returning it back to me.