| Name of Complainant | |
| Date of Complaint | May 14, 2021 |
| Name(s) of companies complained against | Yatra.com |
| Category of complaint | Airlines |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Sir I Had Booked Flight Through Yatra.Com In Air Asia For 1 May 2021 From New Delhi To Ranchi With PNR No. PUQE7V But I Had Cancelled The Flight Due To Rise In Covid Cases In Ranchi. Air Asia Had Cancelled The Ticket With 100% Refund. I Had Contacted Airlines They Are Telling That Refund Will Be Credited To Yatra, But Yatra Is Not Responding To Emails. Also I Had Checked Reviews Of Several Other Customers After Cancellation, All Are Facing The Same Problem. We Are Unable To Communicate With Customer Care, As The Numbers Are Fake Either Out Of Service Or Not Reachable. Kindly Resolve.
Arpana Singh Bais
Hi, Greetings from Yatra.com! Your refund of INR 5823 has been processed from our end on 13 May 2021. Please note your bank may takes up to 5-7 working days for the credit to reflect in your account. Thanks, Yatra Care