| Name of Complainant | |
| Date of Complaint | January 16, 2021 |
| Name(s) of companies complained against | Yatra.com |
| Category of complaint | Tours & Travels |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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- I made online booking for Vrinda Anandam resort at vrindavan for 2 nights from Yatra.com. from 25 Sept to 27 Sept 2020. But on 24 Sept when I checked with the hotel on the phone regarding the check-in time , hotel official confirmed that the hotel is not operational due to covid situation. So I informed the customer care of yatra about the issue and till now I didn’t get any refund for my booking.
Hi, Greetings from Yatra.com! We regret the inconvenience you have faced. We would request you to kindly share your Yatra booking reference number to enable us to check the details and assist you. Regards, Yatra Care