| Name of Complainant | |
| Date of Complaint | July 11, 2023 |
| Name(s) of companies complained against | Yatra.com |
| Category of complaint | Airlines |
| Permanent link of complaint | Right click to copy link |
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My Go air air tickets was cancelled due to operational issues by Go airlines and i was eligible to get full refund. Yatra team needs to fill NCLT claim form B to raise the claim. I have reached out multiple time over email to get update and claim number but they have not provided any information. Attached email conversation and cancelled ticket.
Image Uploaded by Nitin Sharma:
Hi, Greetings from Yatra.com! We would like to inform you that we are working closely with our airline partners to follow up on your refund request. We will be able to process any applicable refund only once we receive the same from the Airlines. We regret the delay you are facing. We seek your cooperation and understanding regarding our dependency on the airline for refunds. Regards, Yatra Care