Xtra account related

Name of Complainant Rakesh Kumar dhakar
Date of ComplaintApril 5, 2024
Name(s) of companies complained against
Category of complaint Banking
Permanent link of complaint Right click to copy link
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Text of Complaint by Rakesh Kumar dhakar:

My xtra account is temporarily disabled last March 2023 but not solved my problem and not reply my mail.
I already explained my issue many time in mail xtra@mobikwik.com
My issue:- I adding 1000₹ in Xtra investment account by UPI but my payment is debite but not credit in Xtra
investment account.
So I raise chargeback against UPI transaction of 1000₹ .
After some time I received chargeback and this amount is also cridit in Xtra investment account.
So my Xtra account is temporarily disabled.

Image Uploaded by Rakesh Kumar dhakar:

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