Wrongly delivered item from amazon

Name of Complainant SELVAGANESH.S
Date of ComplaintAugust 6, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by SELVAGANESH.S:

Subject- order ID 405-8627723-8308337
I have placed an order for 4 Lenovo tablet in amazon app on 23rd July 2022 but received a keyboard on 28th July 2022. I have been trying to get a solution but in vain.
Kindly refer attached photo of the wrongly delivered item. Unpacking video can also be shared if required, as entire scene was captured in CCTV.
Seller was a Amazon fulfilled seller, so I really wonder how could such a mishap can happen.
My calls to customer care also didn’t yield any result.
I request you to kindly resolve it immediately and refund my money

Image Uploaded by SELVAGANESH.S:

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