Wrongly charged on my debit card without any mandate

Name of Complainant Hetal rawal
Date of ComplaintApril 29, 2023
Name(s) of companies complained against
Category of complaint Cyber Crime
Permanent link of complaint Right click to copy link
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Text of Complaint by Hetal rawal:

An amount of 299 and 399 have been charged wrongly as we have not applied any kind of mandate with Amazon and its been debited twice.we have blocked our card .
I am pasting the debit msg received from Bank post this amount is debited.
The sms received is as under:
Auto Pay of INR 399.00 for AMAZON INDIA CYBS SI has been processed on your Axis Bank Card no. XX5617. Manage Auto Pay with ID lrSmth via https://www.sihub.in/managesi/axisbank. T&C apply.

Same 299 was also debited.
Please we wish to seek a refund as we have not dont any auto debit mandate and we are wrongly charged.i also have a statement proof .

Image Uploaded by Hetal rawal:

Wrongly charged on my debit card without any mandate

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