Wrongly Assigned Mobile Number to our Enterprise by Airtel and forcing us to Pay for the same

Name of Complainant Uma Mahesh, Director for CamCom Technologies Pvt Ltd (Earlier Gifto Retail Technologies Pvt Ltd)
Date of ComplaintJanuary 30, 2021
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link
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Text of Complaint by Uma Mahesh, Director for CamCom Technologies Pvt Ltd (Earlier Gifto Retail Technologies Pvt Ltd):

We subscribed to 6 numbers (6366889271 thru 6366889276 ) from Airtel in the month of June 2020. We were very happy with that.

Then suddenly someone from Airtel walks in to our office asking us to sign some papers for additional 10 connections (See below). WE NEVER APPLIED FOR THESE CONNECTIONS AND WE REFUSED TO SIGN THE PAPERS AND HAVE NOT RECEIVED THE ASSOCIATED SIM CARDS AS WELL.

Now are seeing these numbers are appearing in our Airtel Invoice and we are being asked to pay for something we never subscribed.

We asked them to remove the below numbers which they have done, but they are refusing to reverse the wrong and unlawful charges levied. They are bullying us to pay this amount and have gone ahead and disconnected the first 6 numbers which we were using lawfully.

Numbers             Amount Charged for Nov and Dec

  1. 8792494288         299+GST /month
  2. 8792494295         299+GST /month
  3. 8792494294         299+GST /month
  4. 6364898584         299+GST /month
  5. 8792494286         299+GST /month
  6. 8792494281         299+GST /month
  7. 8792494290         299+GST /month
  8. 8792494293        299+GST /month
  9. 8792494289        299+GST /month
  10. 8792494285        299+GST /month
  11. 8792494296       299+GST /month
  12. 6364898583       299+GST /month

Image Uploaded by Uma Mahesh, Director for CamCom Technologies Pvt Ltd (Earlier Gifto Retail Technologies Pvt Ltd):

Wrongly Assigned Mobile Number to our Enterprise by Airtel and forcing us to Pay for the same

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