| Name of Complainant | |
| Date of Complaint | May 20, 2023 |
| Name(s) of companies complained against | Airtel |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
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The user’s mobile number is 9618164387 and they have a postpaid family plan. They were charged an extra amount of 1170/- this month for sending SMS from the number 9550382896, which they have never used. The Airtel App chatbot has not been helpful in resolving the issue.
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Thanks , Would like to update that post this complaint, Airtel had updated the statement and the extra billing issue has been resolved.