Wrongful balance deduction from sim card balance

Name of Complainant Sunita
Date of ComplaintFebruary 6, 2022
Name(s) of companies complained against
Category of complaint Miscellaneous
Permanent link of complaint Right click to copy link
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Text of Complaint by Sunita:

My Vi number is 7057325003. On 6th february 2022, at 9:45 A.M, an amount of Rs. 15 was deducted from my main balance. This is wrongful balance deduction.
As per TRAI regulations any telecom service provider can not deduct balance without reason and without consent of the customer. 
I request you to process the refund immediately.

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Wrongful balance deduction from sim card balance

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