Name of Complainant	Surabhi Ranadive
Date of Complaint	November 13, 2021
Name(s) of companies complained against	Airtel
Category of complaint	Internet Services
Permanent link of complaint	Right click to copy link
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Text of Complaint by Surabhi Ranadive:

I have been committed with Rs299 plan with Rs100 discount for a year while porting my number but after porting you are telling me there is no such plan and won’t get the commitment benefits, I have to continue with 399 plan with no benefits.
This is ridiculous service and now you tell me I have to continue with the same plan.

Your supervisor Suraj had committed me with with best possible compensation but now I have to call again and again and there is no compensation also and the executive was very rude to me.

Service request no. 31-3765171706333 was also closed without informing me and no solution has been given.

*AIRTEL SPECIAL BENAFITS OFFER FOR SEPTEMBER MONTH*?

*299 PLAN*

*TOTAL DATA*
*40 GB*
*WITH ROLLOVER*

*BENEFITS DETAILS*

*UNLIMITED CALLING*

*100 SMS PER DAY*

*1 YEAR MOBILE INSURANCE FREE*

*1 YEAR AIRTIEL TV FREE*

*1 YEAR AIRTEL PRIME VIDEO FREE*

*1 YEAR WNKY MUSIC FREE*

*1 YEAR HELLOTUNES FREE*

*100 SMS PER DAY*

*PLUS*
*AIRTEL HD BOX HIGH DIGITAL DTH BOX FREE AND FREE INSTALLATION CHARGE*

*AND ONE MONTH FREE RENTAL DTH AND 299 RENTAL*

*AND PLUS 100 RUPEES DISCOUNT FOR A YEAR*

This was the message I received. I need an answer for this.

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